PPrivate Ops BuildPulliam Restoration
Operations review
For Pulliam Restoration

You're the restoration experts. You're also the dispatch board.

It's 2 AM and a burst pipe is flooding a clinic in Charleston. Whether you keep that customer comes down to the next ten minutes: who picks up, who's closest, who routes the crew. Right now that's you. Here's that running on its own, so the trucks roll while the phone is still ringing.

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2:11 AM · The call comes in

A flooded building just hit your 24/7 line. This is the moment the job is won or lost.

No one's at a desk at 2 AM. But the call gets captured, structured, and ready to dispatch, instantly, in Pulliam's voice.

pulliam.dispatch
Pulliam Restoration
New jobBoardRoutesExceptions
Inbox / Emergency call
Burst water line, commercial kitchen
Captured from the 24/7 line, no one had to be awake
READY TO DISPATCH
CustomerMidtown medical office
LocationCharleston, SC
ProblemWater line failure, actively flooding
UrgencyEmergency, clock running
Ticket built with everything the crew needs before anyone calls back
The board, not the scramble

The closest available crew is already routed. No call tree. No guesswork.

Availability, location, and job type, weighed in a second, the way you'd do it if you were awake for every call.

pulliam.board
Dispatch / Live board
Nearest crew matched to the Charleston flood
Assignment based on availability, location, and job type
AUTO-ASSIGNED
Marcus
Available
← assigned 14 min
Devon
On a job
47 min
Tyrell
Wrapping up
26 min
Charleston, water line floodAuto-matched
Columbia, mold remediationAssigned
Greenville, storm cleanupQueued
You see the board, not the 2 AM scramble
The customer already knows

Before you'd normally even hear about the call, the customer has a name and an ETA.

The thing that keeps a panicked customer from calling the next company: knowing help is actually on the way.

Route locked Live ETA sent
START
ROUTE
ETA
JOB
DONE
Dispatched
Route clear
On site
Marcus from Pulliam is 14 minutes out and will start water extraction on arrival. We'll text if anything changes.
Thank you, please hurry.
✓ Customer notified✓ Board updated
You wake up to a summary, not a crisis

The night ran without you. You only touch the one call that actually needs you.

Your attention stops being the bottleneck and starts being reserved for the decisions only you can make.

6:40
This morning
Overnight dispatch6:40 AM

5 emergencies captured, 5 crews routed, all on site under SLA.

Needs your callnow

Charleston job: customer wants scope confirmed before demo. Open ›

One emergency, start to finish

That was an after-hours emergency dispatched, routed, and updated, without you waking up.

The kind of operating backbone a 24/7 restoration company usually builds over years, tuned to how Pulliam actually runs.

What you stop being
  • The dispatch board
  • The 2 AM phone
  • The one routing every crew
What you become again
  • The owner
  • The one who grows it
  • The one who wins the big jobs
What that is worth

For a 24/7 restoration company, this is the whole game: every emergency call becomes your job, not the next company's, even at 2 AM.

If we're wrong, the conversation ends here. If we're close, this is rarely the only thing you're holding together by hand.

We built this from public information. How close did we get?

Tell us where we got it right, or where we missed. Under a minute.

Built for Pulliam Restoration as a working preview. Sample workflow; not a real client.
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